Privacy Policy
Effective Date: 18/01/2026
Spizzico – Taste of Rome (“Spizzico”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand).
This policy applies to both our website (www.spizzico.co.nz) and mobile app.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and mobile application (the “App”).
1. Information We Collect
We may collect:
Personal Information
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Name
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Phone number
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Email address
Provided when you:
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Book a table
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Place a pickup order
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Contact us
Order and Booking Information
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Order details
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Booking date and time
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Notes or preferences
Payment Information
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Payments are processed securely via third-party providers
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We do not store full card details
Technical Information (limited)
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Device/browser type
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App or website usage data (for performance only)
2. Purpose of Collection
We collect your information to:
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Process and fulfil pickup orders
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Manage table bookings
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Communicate about orders or reservations
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Provide customer support
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Improve our services and user experience
3. Storage and Security
We take reasonable steps to protect your information from:
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Unauthorised access
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Loss or misuse
We retain information only as long as necessary for business or legal purposes.
4. Sharing Your Information
We do not sell your data.
We may share information with:
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Payment providers (e.g. Stripe, POS systems)
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Ordering/booking platforms
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IT and hosting providers
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Authorities if required by law
Only as necessary to operate our services.
5. Payments Security
All payments are processed through secure third-party providers.
Spizzico does not store or have access to full payment card details.
6. Your Rights (NZ Privacy Act 2020)
You have the right to:
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Access your personal information
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Request correction of your information
To do so, contact us below.
7. Cookies & Tracking
Our website may use cookies to:
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Improve performance
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Understand usage
You can disable cookies in your browser.
The App may use minimal tracking for functionality and performance. No invasive tracking is used.
8. Third-Party Services
We may use third-party tools for:
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Payments
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Online ordering
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Analytics
These providers have their own privacy policies.
9. Changes to This Policy
We may update this policy. Updates will be published in the App or online.
10. Contact Us
Spizzico – Taste of Rome
📧 info@spizzico.co.nz
📍 99 Manners Street, Te Aro, Wellington, New Zealand 6011
Term and Conditions
Effective Date: 18/01/2026
These Terms apply to your use of:
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Our website: www.spizzico.co.nz
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Our mobile app
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Any online ordering or booking services
1. Use of Services
You agree to use our services for:
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Legitimate orders
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Genuine bookings
You must provide accurate information.
2. Orders (Pickup Only)
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Orders are for pickup only unless otherwise stated
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All orders are subject to availability
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We may cancel orders if items are unavailable
3. Payments
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All prices are in NZD and include GST (if applicable)
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Payment is required at the time of ordering (unless stated otherwise)
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Payments are processed securely via third-party providers
4. Refunds & Cancellations
Orders
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If you cancel before preparation starts, we may offer a refund
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Once preparation has begun, orders cannot be cancelled or refunded
Quality Issues
If there is an issue with your order:
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Contact us immediately
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We may offer:
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Replacement
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Store credit
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Refund (at our discretion)
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5. Pickup Responsibility
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You are responsible for collecting your order at the selected time
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We are not responsible for food quality if pickup is significantly delayed
6. Bookings
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Bookings are subject to availability
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We reserve the right to:
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Modify or cancel bookings if necessary
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Late arrivals may result in cancellation during busy periods
7. Pricing & Availability
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Prices and menu items may change without notice
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Images are for illustration purposes only
8. Allergies & Dietary Information
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We take care but cannot guarantee no cross-contamination
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Customers must inform us of allergies when ordering
9. Limitation of Liability
To the extent permitted by law, Spizzico is not liable for:
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Delays
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Service interruptions
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Indirect or consequential losses
10. Intellectual Property
All content (branding, logo, menu) is owned by Spizzico - Taste of Rome and cannot be used without permission.
11. Governing Law
These Terms are governed by the laws of New Zealand.
12. Contact
Spizzico – Taste of Rome
📍 99 Manners Street, Te Aro, Wellington, New Zealand 6011